When you work in the Offline mode, the MAPI Connector does not have access to the messages stored on the CommuniGate Pro server. To be able to work productively, you need to make sure that the messages you need are stored in the MAPI Connector local cache. You specify the cache options on the per-Mailbox (per-folder) basis.
Use the Options item in the Outlook Tools menu to open the Options dialog box. Then open the CommuniGate Pro panel:
Select the folder you need to work with when you use the Offline mode, and select the downloading method. If you select to download the entire message, the folder name will be shown in bold, if you choose to download message headers only, there will be only a check mark next to the folder name.
Use the Outlook Tools->CommuniGate Pro Server menu to synchronize the changes you do in the Offline mode with the CommuniGate Pro server.
Synchronization takes place when the Send/Receive operation is initiated (manually or automatically, based on the schedule).
Mark to Download Message(s): The messages selected in the Outlook Mailbox view will be marked so their full bodies are downloaded during the next Send/Receive operation.
Mark to Delete Message(s): The messages selected in the Outlook Mailbox view will be marked so they will be removed from the Server storage during the next Send/Receive operation.
Unmark Selected Headers: Cancels the pending off-line operations for the messages selected in the Outlook Mailbox view.