The Server-wide and Cluster-wide sets of Automated Rules are applied to all Messhttps://support.communigate.com/en/guides/communigate-pro-manual/real-time/real-time-signalsages and to all Signals transferred via the Server or the Cluster.
The Account-level sets of Automated Rules are applied to all E-mail Messages and to all Signals sent to the Account.
Each Rule in a set has a name, a priority, a set of conditions, and a set of actions. The higher priority Rules are checked first: a Rule with the priority level of 9 is applied before a Rule with the priority level 1.
If a Message or a Signal meets all Rule conditions, the Rule actions are performed, and automated processing either stops, or proceeds checking other, lower-priority Rules.