Each Account can have zero, one, or more Telephone (PSTN) numbers assigned to it.
The Server maintains a global list of all Telephone Numbers assigned to all Accounts in all Domains.
Telephone numbers should be specified in the E.164 format: +country_code area_code local_number. The number should contain only digits and it can start with the plus (+) symbol.
- Only when a Signal (a call) comes to your CommuniGate Pro Server or Cluster, these Telephone Number mappings take effect.
- An assigned Telephone Number should be registered with one of the PSTN Gateways. When a PSTN call is made to that number, the Gateway should receive the call and it should direct the call to your CommuniGate Pro Server via a VoIP protocol (such as SIP.
When a call made to a PSTN number arrives to the Server, it is usually still directed to the dialed PSTN number, and not to the user Account name. The Server uses its global list of assigned Telephone Numbers to route the call to the proper Account.
- Users may want to register their assigned Telephone Numbers with one of the global ENUM services.
If a Telephone number is linked to a CommuniGate Pro Domain using such a service, VoIP calls made by users of all VoIP systems employing that ENUM service will be routed to the CommuniGate Pro Account directly, via the Internet, bypassing PSTN.
To manage the Account Telephone Numbers, open the WebAdmin Account Management pages, then open the Call Settings page in the Real-Time section:
You can modify existing Telephone Numbers, you can add a Telephone Number by typing a new name in the empty field, and you can remove a Telephone Number by deleting it from its field. Use the Update button to update the Telephone Numbers list.
See the PSTN section for more details.