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Written By
Josh Olson
Date Created
Wed, 3rd Nov 2010

   Outlook Crashing After Upgrade


We recently upgraded to CommuniGate Pro version 5.3.10, which includes MAPI component, and Outlook now crashes when I send a message that includes an attachment. And given that the message remains in the outbox, all subsequent restarts of Outlook also result in a crash. What is the problem?


Unfortunately the MAPI component has a bug that causes these crashes while sending messages over SSL/TLS. The workaround is to disable SSL in the account settings, or install on the server the version that provides the fix: manually put the cgmxp32.dll from /> into the Services directory of the CGP application directory (e.g. /opt/CommuniGate/Services on Linux or Solaris) and then press the Refresh button on the 'Settings | General | Info' page of the CGP web administration interface.

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