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Article Data
Article Ref
4849-QWTI-3300
Written By
Josh Olson
Date Created
Tue, 19th Aug 2008
Updated By
Josh Olson
Date Modified
Tue, 19th Aug 2008
 
(Lost?)

   Cannot Access the Webmail Interface

Question 

Why am I getting the following error when trying to access the webmail interface of my CommuniGate Pro server?

You have tried to access the 'something.domain.com' domain.
Its DNS record does point to this server, but this server does not host this domain.

If you think that this message is in error, please contact postmaster@something.domain.com

Answer 

This means that while DNS for 'something.domain.com' points to an IP assigned to the CGP server, 'something.domain.com' doesn't actually exist as a domain or domain alias on the system.

In most cases the actual name of the domain on CGP is just 'domainname.com' and not 'something.domain.com'. Simply adding 'something.domain.com' as a domain alias (http://www.communigate.com/cgatepro/Domains.html#Aliases) should address the problem.

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