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Article Data
Article Ref
1713-RTAL-9741
Written By
Josh Olson
Date Created
Mon, 7th May 2012
 
(Lost?)

   Android - Replies and Forwards Failing

Question 

I have an Android device connected to CommuniGate Pro via AirSync (i.e. Exchange or Corporate Mode) and when I reply to or forward a message that includes "quoted text" from the original, the message will not send. What is causing this?

Answer 

You'd likely experience the same problem if you were connected to an Exchange server. Please have a look at the following:

http://code.google.com/p/android/issues/detail?id=4951

http://code.google.com/p/android/issues/detail?id=11669

If you were to connect these same devices to the CGP server using more traditional methods (POP or IMAP and SMTP), you'd likely not have a problem.

You might consider alternate messaging applications on your phone. Some have been successful with an app called Touchdown (http://www.nitrodesk.com/dk_touchdownFeatures.aspx).

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