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Article Data
Article Ref
1303-ERCN-3796
Written By
Josh Olson
Date Created
Fri, 21st Aug 2009
Updated By
Josh Olson
Date Modified
Tue, 3rd Nov 2015
 
(Lost?)

   'Quota Exceeded' error, but the account is not over quota

Question 

Why am I seeing a "quota exceeded" error in my logs when CGP tries to deliver a message to an account that is not over quota?

Answer 

CommuniGate Pro can utilize one of three formats for mailbox storage: mbox, mdir or sliced. You can read more about them here:

http://www.communigate.com/WebGuide/Mailboxes.html#Formats

Buy default CGP uses mbox which has a 2GB hard cap for any single mailbox within an account.

Possible Solutions:

1) Reduce the size of the mailbox by moving or removing messages/data

2) Convert the mailbox to mdir or sliced format

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